Training and workshop examples

Brand Ambassador Training: Developed a customized training session for teachers, staff, and administrators about their role as brand ambassadors to prospective and current students and families as leading Minnesota pre-K through 12th grade independent school.

Writing Workshop: Created and led a writing workshop for the HealthPartners communications team that involved interviewing supervisors, analyzing writing samples, identifying key areas to improve, and building in writing exercises and discussions.

Admissions Training: Developed a customized training program for admissions staff members charged with engaging families, leading tours, following up, and enrolling children and families. Training involved a group session that covered storytelling, building rapport, closing the deal, branding, customer service, and more. Observed tours and provided feedback and tips for improvement.